failed attempts to develop. If people
dare to confront with the conflicts
and to work on them in a constructive
way amazing steps of development
Friedrich Glasl, Dr. Dr.h.c.
- Conflict management and mediation in organizations
For mediation within teams and between groups and in the organization as a whole an approach is required that complies with the unique situation in the team and the organization.
- Trainings for conflict management
Tailor-made trainings for managers, project-leaders or representatives of work-councils can be given for 1 oder more days, depending on the concrete situation.
- Trainings to qualify mediators and/or conflict-coaches
We can provide complete trainings according to the legal requirements for mediators (EU, Austria, Germany, Switzerland) – in most cases in cooperation with universities.
- Development of conflict management systems in organizations
In order to meet severe challenges as an organization through a participative process we develop a system for dealing with tensions to prevent any further escalation. Such systems include an early warning system and specific functions and procedures for the prevention of escalation and for constructive management of conflicts.
- Consultation and coaching for peace processes
In cooperation with experts of the regional cultures in the areas of crisis or war strategies for stopping violence and for peace building can be designed and implemented.
- Films for trainings in conflict management and mediation
More then 50 years of experience in conflict research, teaching and mediation are available as films in which practical interventions are demonstrated in real life cases and in simulated conflicts.
During the last years the clients for trainings, consulting and mediation services were Airport (Fraport) Frankfurt – BMW AG – Continental (Tyres) AG – Deutsche Bank AG – GIZ – Government of Armenia – Göttingen University – Hamburg Universities – OSCE – Porsche Holding – Teaching Hospital University Salzburg – UNHCR etc.
Published several books on organization development and conflict management, some translated to 14 different languages.
Received the German Socrates Award for Mediation in 2014,
the International Mediation Award WinWinno in 2015 and
the International Life Achievement Award in 2017.
Publications from Friedrich Glasl:
Konflikt, Krise, Katharsis. Stuttgart 2008
Mit Dudley Weeks: Die Kernkompetenzen für Konfliktmanagement und Mediation. Stuttgart 2009
Mit Rudi Ballreich: Konfliktmanagement und Mediation in Organisationen. Stuttgart 2011
Selbsthilfe in Konflikten. Bern/Stuttgart/Wien 2015
Konfliktfähigkeit statt Streitlust und Konfliktscheue. Dornach 2015
Mephistos Lektionen. Dornach 2017
Konfliktmanagement. Bern/Stuttgart/Wien 2020
Films for training from Friedrich Glasl
Mit Rudi Ballreich: Konfliktbearbeitung mit Teams und Organisationen. 5 DVDs, Stuttgart 2010
Heiße und kalte Konflikte in Organisationen. DVD mit Booklet, Stuttgart 2012
Affektlogik und Schwellenerlebnisse in der Konflikteskalation. DVD, Stuttgart 2016
Die Praxis des entwicklungsorientierten Systemansatzes in der Organisations- und Konfliktberatung. DVD, Stuttgart 2017